Hewlett Packard Enterprise Software Knowledgebase Notification N042527986

Below are the notices related to your subscriptions which have been released in the prior 15 days, since Sun Jun 04 2017 01:00:04 GMT .

Product: service manager Version:
DocType: Known problems OS: All SubscriptionID: S000164091
ID:QCCR1E137439 Status was updated to: Action
Title: Create Patch Release operation stops without any reason
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Wed Nov 16 2016 00:00:00 GMT
Last Updated: Wed Jun 07 2017 06:12:57 GMT

ID:QCCR1E138166 Status was updated to: Action
Title: Attachment Accessible – The button inscriptions are no longer completely visible after the contrast adjustment since they are superimposed by a frame part
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Fri Dec 23 2016 00:00:00 GMT
Last Updated: Wed Jun 07 2017 06:12:25 GMT

ID:QCCR1E138204 Status was updated to: Action
Title: The color ratio in loading dialog does not meet a minimum contrast of 3.0: 1.
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Tue Dec 27 2016 00:00:00 GMT
Last Updated: Wed Jun 07 2017 06:12:00 GMT

ID:QCCR1E138774 was updated
Title: The web client html editor add extra lines to the html code when meta and micro tags are used
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Wed Feb 22 2017 00:00:00 GMT
Last Updated: Thu Jun 15 2017 10:30:07 GMT

ID:QCCR1E139149 Status was updated to: Action
Title: svc_excludefiles param doesn’t work with svc_import command for dbdict
Products: service manager > 9.30, service manager > 9.50
OS: Windows
Created: Wed Mar 22 2017 00:00:00 GMT
Last Updated: Mon Jun 12 2017 04:00:25 GMT

ID:QCCR1E139358 was updated
Title: Html field with base64 picture is open very slow on SM web client
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Thu Apr 06 2017 00:00:00 GMT
Last Updated: Mon Jun 05 2017 10:30:07 GMT

ID:QCCR1E139356 Status was updated to: Action
Title: It takes a very long time to show the content of an HTML Viewer control if it contains plenty of links or images
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Thu Apr 06 2017 00:00:00 GMT
Last Updated: Mon Jun 12 2017 04:00:34 GMT

ID:QCCR1E139485 A Workaround description is available
Title: Unable to upload attachments with Cyrillic names in web client and size > 1024 kb
Products: service manager > 9.50
OS: Windows
Created: Wed Apr 19 2017 00:00:00 GMT
Last Updated: Thu Jun 08 2017 03:40:02 GMT

ID:QCCR1E139528 Status was updated to: Action
Title: Clicking Submit sends user to Catalog search screen after selecting a Catalog Item from Smart Search
Products: service manager > 9.50
OS: Linux
Created: Fri Apr 21 2017 00:00:00 GMT
Last Updated: Wed Jun 14 2017 05:40:05 GMT

ID:QCCR1E139509 was updated
Title: Frameborder of HTML Viewer component does not work properly in Web client
Products: service manager > 9.50
OS: Windows
Created: Thu Apr 20 2017 00:00:00 GMT
Last Updated: Thu Jun 15 2017 06:00:07 GMT

ID:QCCR1E139664 A Workaround description is available
Title: Request Fulfillment cannot be used with Event Services
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Wed May 10 2017 00:00:00 GMT
Last Updated: Fri Jun 09 2017 09:20:17 GMT

ID:QCCR1E139759 was updated
Title: In SRC, add certain items to the Cart and save it. After refresh, the fields of the item are cleared out
Products: service manager > 9.40, service manager > 9.50
OS: AIX
Created: Wed May 17 2017 00:00:00 GMT
Last Updated: Mon Jun 12 2017 04:00:42 GMT

ID:QCCR1E140536 Status was updated to: Action
Title: Running svc_mode:2 generates files with incorrect date/time format when System Information Record has Europe/Middle time zone
Products: service manager > 9.30, service manager > 9.50
OS: Windows
Created: Wed May 24 2017 00:00:00 GMT
Last Updated: Wed Jun 07 2017 06:13:15 GMT

ID:QCCR1E140538 A Workaround description is available
Title: Wizards cannot deal with local variables anymore
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Wed May 24 2017 00:00:00 GMT
Last Updated: Fri Jun 09 2017 09:20:29 GMT

ID:QCCR1E140611 Status was updated to: Investigation
Title: There is a Memory leak issue in pop-up subform (aka hover form)
Products: service manager > 9.40, service manager > 9.50
OS: AIX
Created: Wed May 31 2017 00:00:00 GMT
Last Updated: Wed Jun 14 2017 06:50:02 GMT

ID:QCCR1E140658 Status was updated to: Investigation
Title: ESS: Split items button is invisible
Products: service manager > 9.50
OS: Windows
Created: Fri Jun 02 2017 00:00:00 GMT
Last Updated: Wed Jun 07 2017 06:11:13 GMT

ID:QCCR1E140781 was updated
Title: SM Calendar – with the Assignment Groups filter, inputting text in the "Search Box"will not return any value even though it exists in the list
Products: service manager > 9.40
OS: Sun Solaris
Created: Wed Jun 07 2017 00:00:00 GMT
Last Updated: Thu Jun 08 2017 03:01:17 GMT

ID:QCCR1E140784 was updated
Title: SAML IDM authentication fails if user id is lower case in directory
Products: service manager > 9.50
OS: Linux
Created: Wed Jun 07 2017 00:00:00 GMT
Last Updated: Mon Jun 12 2017 03:41:58 GMT

ID:QCCR1E140767 Status was updated to: Investigation
Title: Improve login time by caching result of JavaScript function lib.AgreementUtil.buildList4Agreement
Products: service manager > 9.50
OS: Windows
Created: Wed Jun 07 2017 00:00:00 GMT
Last Updated: Thu Jun 08 2017 03:00:21 GMT

ID:QCCR1E140764 Status was updated to: Investigation
Title: Multiple selection is not possible in the web client
Products: service manager > 9.50
OS: Windows
Created: Wed Jun 07 2017 00:00:00 GMT
Last Updated: Thu Jun 08 2017 03:00:37 GMT

ID:QCCR1E140761 Status was updated to: Investigation
Title: OFFLINE installation of SMSP still requires connection to the internet.
Products: service manager > 9.50
OS: Linux
Created: Wed Jun 07 2017 00:00:00 GMT
Last Updated: Thu Jun 08 2017 03:00:47 GMT

ID:QCCR1E140760 Status was updated to: Investigation
Title: Assignment field is not populated in the sloresponsehist table
Products: service manager > 9.40
OS: Windows
Created: Wed Jun 07 2017 00:00:00 GMT
Last Updated: Thu Jun 08 2017 03:01:09 GMT

ID:QCCR1E140815 was updated
Title: It occurs server failed error while retrieving the interactions in SRC
Products: service manager > 9.50
OS: Windows
Created: Fri Jun 09 2017 00:00:00 GMT
Last Updated: Mon Jun 12 2017 03:41:51 GMT

ID:QCCR1E140786 Status was updated to: Investigation
Title: Restart parameter as described in HelpServer does not restart Scautolistener process
Products: service manager > 9.30
OS: Windows
Created: Thu Jun 08 2017 00:00:00 GMT
Last Updated: Mon Jun 12 2017 03:41:37 GMT

ID:QCCR1E140863 was updated
Title: When creating a new KM document, it contains different date/time format
Products: service manager > 9.40
OS: Unspecified
Created: Mon Jun 12 2017 00:00:00 GMT
Last Updated: Tue Jun 13 2017 03:40:02 GMT

ID:QCCR1E140977 was updated
Title: Multiple file uploading with IE 11 in TSO environment fails with each file treated as empty
Products: service manager > 9.50
OS: Windows
Created: Fri Jun 16 2017 00:00:00 GMT
Last Updated: Fri Jun 16 2017 08:20:17 GMT

Thank you,
Hewlett Packard Enterprise Software Support
To alter your subscription information with Hewlett Packard Enterprise Software please visit https://softwaresupport.hpe.com/group/softwaresupport/email-notification/-/subscriptions/manage.

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