Hewlett Packard Enterprise Software Knowledgebase Notification N041374561

Below are the notices related to your subscriptions which have been released in the prior 15 days, since Fri May 05 2017 01:00:07 GMT

Product: service manager Version:
DocType: Known problems OS: All SubscriptionID: S000164091
ID:QCCR1E101015 Status was updated to: Completed
Title: SM933 one rename records generated upgrade from 930 RU LP to 933 RU LP
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Fri Nov 08 2013 00:00:00 GMT
Last Updated: Tue May 09 2017 02:11:15 GMT

ID:QCCR1E99524 Status was updated to: Completed
Title: PDCP4:L10n:Misalign appeared in DE System Information Definition
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Tue Sep 17 2013 00:00:00 GMT
Last Updated: Fri May 05 2017 01:30:58 GMT

ID:QCCR1E101485 Status was updated to: Completed
Title: SM933 AR/HE environment, table/list Magnify should been located from RTL
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Mon Nov 25 2013 00:00:00 GMT
Last Updated: Tue May 09 2017 02:10:52 GMT

ID:QCCR1E109150 Status was updated to: Completed
Title: SM Non-English webtier duplicated login message should be translated
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Wed May 14 2014 00:00:00 GMT
Last Updated: Tue May 09 2017 02:10:55 GMT

ID:QCCR1E109433 Status was updated to: Completed
Title: SRC Non-English online help with logo year duration not updated to 2014
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Tue May 20 2014 00:00:00 GMT
Last Updated: Tue May 09 2017 02:10:53 GMT

ID:QCCR1E113595 Status was updated to: Completed
Title: 934 PDCP4 KO one help rename record with ‘Brief Description’ as messy code
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Fri Aug 08 2014 00:00:00 GMT
Last Updated: Tue May 09 2017 02:11:14 GMT

ID:QCCR1E118182 Status was updated to: Completed
Title: Button strings "Add SLT(s)" & "Edit SLT" &"Remove SLT" in Process Targets and Service Target are truncation in Arabic.
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Fri Nov 07 2014 00:00:00 GMT
Last Updated: Fri May 05 2017 01:30:54 GMT

ID:QCCR1E119137 Status was updated to: Completed
Title: String "Disable Report" is truncated on Create New Report screen with 1280*1024 resolution in TR.
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Fri Dec 05 2014 00:00:00 GMT
Last Updated: Fri May 05 2017 01:31:21 GMT

ID:QCCR1E123275 Status was updated to: Completed
Title: kmdocument.external form with button truncated
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Fri May 15 2015 00:00:00 GMT
Last Updated: Fri May 05 2017 01:31:10 GMT

ID:QCCR1E123313 Status was updated to: Completed
Title: PDCP4 935 Korean UI with some scmessage record text not translated
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Mon May 18 2015 00:00:00 GMT
Last Updated: Fri May 05 2017 01:31:00 GMT

ID:QCCR1E123360 Status was updated to: Completed
Title: Three scmessages show ENU in 935 PDCP4 all non-English UI.
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Tue May 19 2015 00:00:00 GMT
Last Updated: Fri May 05 2017 01:31:01 GMT

ID:QCCR1E133868 A Workaround description is available
Title: Comfill items are truncated and only 19 items are diaplyed after users click the Save button
Products: service manager > 9.40, service manager > 9.50
OS: Linux
Created: Tue May 31 2016 00:00:00 GMT
Last Updated: Thu May 18 2017 05:10:15 GMT

ID:QCCR1E136098 was updated
Title: Auto logout due to session timeout when user sdapprover click Back in page of Approval Inbox
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Tue Aug 23 2016 00:00:00 GMT
Last Updated: Sat May 13 2017 04:30:25 GMT

ID:QCCR1E137049 was updated
Title: us.fill throw errors when using key shortcut alt+f9
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Tue Oct 18 2016 00:00:00 GMT
Last Updated: Thu May 18 2017 04:10:12 GMT

ID:QCCR1E138239 Status was updated to: Deferred
Title: Reading a file with app file.readtxt with more then 30 lines leads to errors
Products: service manager > 9.40
OS: Windows
Created: Tue Jan 03 2017 00:00:00 GMT
Last Updated: Fri May 19 2017 08:30:04 GMT

ID:QCCR1E138698 A Workaround description is available
Title: The Search function does not work correctly in SRC
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Wed Feb 15 2017 00:00:00 GMT
Last Updated: Thu May 18 2017 10:10:04 GMT

ID:QCCR1E138912 Status was updated to: Completed
Title: Purge/Archive schedule in Device table can’t purge the right records when folder entitlement is in use
Products: service manager > 9.30, service manager > 9.50
OS: Windows
Created: Fri Mar 03 2017 00:00:00 GMT
Last Updated: Tue May 09 2017 02:10:24 GMT

ID:QCCR1E139358 was updated
Title: Html field with base64 picture is open very slow on SM web client
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Thu Apr 06 2017 00:00:00 GMT
Last Updated: Mon May 15 2017 08:30:08 GMT

ID:QCCR1E139398 Status was updated to: Action
Title: In FF, it cannot focus on the first table cell from focus the last table column header.
Products: service manager > 9.50
OS: Windows
Created: Tue Apr 11 2017 00:00:00 GMT
Last Updated: Fri May 19 2017 09:41:05 GMT

ID:QCCR1E139389 A Workaround description is available
Title: Security Rights are not enforced properly when operators have multiple Security Roles for different modules
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Mon Apr 10 2017 00:00:00 GMT
Last Updated: Thu May 18 2017 05:10:28 GMT

ID:QCCR1E139409 Status was updated to: Action
Title: In Incident notice, when Japanese file name is attached, it becomes unreadable
Products: service manager > 9.50
OS: Windows
Created: Wed Apr 12 2017 00:00:00 GMT
Last Updated: Mon May 15 2017 08:30:19 GMT

ID:QCCR1E139438 Status was updated to: Investigation
Title: Changes are advancing to the next Phase even if there is a Task that is supposed to be closed first
Products: service manager > 9.40
OS: Windows
Created: Fri Apr 14 2017 00:00:00 GMT
Last Updated: Fri May 19 2017 09:40:57 GMT

ID:QCCR1E139521 was updated
Title: Invalid CIs are removed after saving change ticket
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Fri Apr 21 2017 00:00:00 GMT
Last Updated: Tue May 16 2017 12:20:52 GMT

ID:QCCR1E139485 Status was updated to: Action
Title: Unable to upload attachments with Cyrillic names in web client and size > 1024 kb
Products: service manager > 9.50
OS: Windows
Created: Wed Apr 19 2017 00:00:00 GMT
Last Updated: Sat May 06 2017 03:10:31 GMT

ID:QCCR1E139509 Status was updated to: Investigation
Title: Frameborder property of HTML Viewer component does not work in Web client
Products: service manager > 9.50
OS: Windows
Created: Thu Apr 20 2017 00:00:00 GMT
Last Updated: Sat May 06 2017 03:10:04 GMT

ID:QCCR1E139552 Status was updated to: Action
Title: The field of combo box cannot be deleted in PM management from webtier.
Products: service manager > 9.30, service manager > 9.50
OS: Windows
Created: Tue Apr 25 2017 00:00:00 GMT
Last Updated: Fri May 19 2017 09:40:50 GMT

ID:QCCR1E139594 Status was updated to: Investigation
Title: Receive record has been modified since read errors when setting the Outage End date for a CI on an Incident
Products: service manager > 9.40
OS: Windows
Created: Fri Apr 28 2017 00:00:00 GMT
Last Updated: Fri May 05 2017 01:31:14 GMT

ID:QCCR1E139605 Status was updated to: Investigation
Title: QBE column whose visible condition evaluates to true erroneously shows data restricted by data policy
Products: service manager > 9.40
OS: Windows
Created: Tue May 02 2017 00:00:00 GMT
Last Updated: Tue May 09 2017 02:10:32 GMT

ID:QCCR1E139616 Status was updated to: Investigation
Title: Initial selection in record list sets RuleSets for all records in list
Products: service manager > 9.40
OS: Windows
Created: Wed May 03 2017 00:00:00 GMT
Last Updated: Tue May 09 2017 02:10:45 GMT

ID:QCCR1E139625 Status was updated to: Action
Title: Wrong QBE format in "Favorites and Dashboards" when double-clicking on a view
Products: service manager > 9.50
OS: Windows
Created: Thu May 04 2017 00:00:00 GMT
Last Updated: Thu May 11 2017 10:24:21 GMT

ID:QCCR1E139632 Status was updated to: Investigation
Title: HPSM account password expiration Issue
Products: service manager > 9.40
OS: Linux
Created: Fri May 05 2017 00:00:00 GMT
Last Updated: Tue May 09 2017 03:10:24 GMT

ID:QCCR1E139628 Status was updated to: Investigation
Title: Search for Tickets doesnt work properly when using a view with joined tables
Products: service manager > 9.40
OS: Windows
Created: Fri May 05 2017 00:00:00 GMT
Last Updated: Tue May 09 2017 03:10:37 GMT

ID:QCCR1E139635 Status was updated to: Action
Title: Incident task journal update removed
Products: service manager > 9.50
OS: Windows
Created: Fri May 05 2017 00:00:00 GMT
Last Updated: Sat May 13 2017 04:30:51 GMT

ID:QCCR1E139662 Status was updated to: Investigation
Title: "processedDate" has different behaviour for setting the attributes/relationship with cancellation.
Products: service manager > 9.40
OS: Windows
Created: Tue May 09 2017 00:00:00 GMT
Last Updated: Mon May 15 2017 08:30:27 GMT

ID:QCCR1E139643 Status was updated to: Investigation
Title: Related records do not get copied when using Copy Record on an existing Interaction
Products: service manager > 9.50
OS: Linux
Created: Mon May 08 2017 00:00:00 GMT
Last Updated: Tue May 16 2017 09:20:06 GMT

ID:QCCR1E139681 was updated
Title: Dynamic Function Select Statament
Products: service manager > 9.50
OS: Windows
Created: Wed May 10 2017 00:00:00 GMT
Last Updated: Thu May 18 2017 05:10:07 GMT

ID:QCCR1E139720 was updated
Title: "Clear" button is not working on search format
Products: service manager > 9.50
OS: Windows
Created: Mon May 15 2017 00:00:00 GMT
Last Updated: Thu May 18 2017 10:10:13 GMT

ID:QCCR1E139679 Status was updated to: Investigation
Title: No scroll bar on help page in webclient
Products: service manager > 9.50
OS: Windows
Created: Wed May 10 2017 00:00:00 GMT
Last Updated: Fri May 19 2017 07:30:25 GMT

ID:QCCR1E139701 Status was updated to: Investigation
Title: View "Update from Customer – Interaction" fails for large environments
Products: service manager > 9.40
OS: Windows
Created: Fri May 12 2017 00:00:00 GMT
Last Updated: Fri May 19 2017 09:41:14 GMT

ID:QCCR1E139704 Status was updated to: Investigation
Title: Webclient session hanging and looping
Products: service manager > 9.40
OS: Windows
Created: Fri May 12 2017 00:00:00 GMT
Last Updated: Fri May 19 2017 09:41:49 GMT

ID:QCCR1E139719 Status was updated to: Investigation
Title: RTE E Log not opened, cannot resume logging (js.runRad,start)
Products: service manager > 9.40
OS: Linux
Created: Mon May 15 2017 00:00:00 GMT
Last Updated: Fri May 19 2017 09:41:59 GMT

ID:QCCR1E139721 Status was updated to: Investigation
Title: Unable to attach files of type "piz" even though type is in attachmentWhiteList
Products: service manager > 9.50
OS: Linux
Created: Mon May 15 2017 00:00:00 GMT
Last Updated: Fri May 19 2017 09:42:09 GMT

Thank you,
Hewlett Packard Enterprise Software Support
To alter your subscription information with Hewlett Packard Enterprise Software please visit https://softwaresupport.hpe.com/group/softwaresupport/email-notification/-/subscriptions/manage.

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