Hewlett Packard Enterprise Software Knowledgebase Notification N040800535

Below are the notices related to your subscriptions which have been released in the prior 15 days, since Thu Apr 20 2017 01:00:00 GMT .

Product: service manager Version:
DocType: Patches OS: All SubscriptionID: S000271106
ID:KM02688311
Title: Overview of Service Manager 9.5x Releases
Products: service manager > 9.51

Created: Thu Dec 22 2016 04:54:29 GMT
Last Updated: Thu May 04 2017 07:17:28 GMT

Product: service manager Version:
DocType: Known problems OS: All SubscriptionID: S000164091
ID:QCCR1E90604 was updated
Title: Change the default value of parameter usedmemcompmode from 0 to "1 or 2"
Products: service manager > 9.30, service manager > 9.40, service manager > 9.50
OS: Windows
Created: Fri Feb 01 2013 00:00:00 GMT
Last Updated: Fri May 05 2017 01:32:19 GMT

ID:QCCR1E105220 Status was updated to: Completed
Title: I18N – Security Condition secArea/secRights-settings value list are not using localized strings.
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Wed Mar 05 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:13:58 GMT

ID:QCCR1E106109 Status was updated to: Completed
Title: Non-English webtier Survey Integration Recipients panels title not translated
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Wed Mar 19 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:13:45 GMT

ID:QCCR1E107781 Status was updated to: Completed
Title: The close icon location should on the left of remove confirm dialog in Hebrew/Arabic
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Wed Apr 16 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:14:00 GMT

ID:QCCR1E107887 Status was updated to: Completed
Title: RTL / alignment issue for checkbox labels in Hebrew
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Thu Apr 17 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:10:13 GMT

ID:QCCR1E110337 Status was updated to: Completed
Title: Layout issue in the Security Area page for Timeperiod and Timeperiod Configuration pages on Hebrew with IE10
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Thu Jun 05 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:10:15 GMT

ID:QCCR1E114106 Status was updated to: Completed
Title: The contents of grid table occurs truncation and missing in Chrome in AR and HE.
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Tue Aug 19 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:10:08 GMT

ID:QCCR1E114980 Status was updated to: Deferred
Title: When resubmit a "Request on Behalf" interaction, SRC requestor can’t add more item on behalf other user
Products: service manager > 9.30
OS: Unspecified
Created: Tue Sep 02 2014 00:00:00 GMT
Last Updated: Fri Apr 28 2017 07:20:52 GMT

ID:QCCR1E114107 Status was updated to: Completed
Title: The "Add Files…" button on the SM format may cause a cosmetic layout issue in Chrome browser
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Tue Aug 19 2014 00:00:00 GMT
Last Updated: Wed May 03 2017 02:10:53 GMT

ID:QCCR1E116269 Status was updated to: Completed
Title: The string "Count Records" occurs truncation in DE/FR.
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Tue Sep 23 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:14:02 GMT

ID:QCCR1E116336 Status was updated to: Completed
Title: Change workfolw occurs layout issue in AR and HE on IE10.
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Wed Sep 24 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:14:20 GMT

ID:QCCR1E115025 Status was updated to: Completed
Title: The error message is not translated on create new user module in all locals.
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Tue Sep 02 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:13:52 GMT

ID:QCCR1E114987 Status was updated to: Completed
Title: HTML Template preview info has not been translated.
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Tue Sep 02 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:13:49 GMT

ID:QCCR1E116337 Status was updated to: Closed-No Change
Title: The Change text box occurs layout issue in AR/HE on IE10.
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Wed Sep 24 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:14:17 GMT

ID:QCCR1E116910 Status was updated to: Closed-No Change
Title: The page title Close request is unlocalized
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Mon Oct 13 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:13:53 GMT

ID:QCCR1E117091 Status was updated to: Completed
Title: The resolution string displayed in english when user close a request
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Wed Oct 15 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:14:22 GMT

ID:QCCR1E117088 Status was updated to: Completed
Title: Interaction status should be localized
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Wed Oct 15 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:10:10 GMT

ID:QCCR1E118378 Status was updated to: Completed
Title: UI font size used in tables of Rules tab & Occurences tab are too small to read using IE browser
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Wed Nov 12 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:13:55 GMT

ID:QCCR1E119333 was updated
Title: Button "Add Attributes/Relationships" is truncated in HU/pt-BR.
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Fri Dec 12 2014 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:15:57 GMT

ID:QCCR1E119335 was updated
Title: String "Add" is truncated under relationship of CI details page in HU/DE
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Fri Dec 12 2014 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:16:07 GMT

ID:QCCR1E104979 Status was updated to: Completed
Title: In Alaric environment, value in each fields are not displayed from Right to Left.
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Fri Feb 28 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:14:05 GMT

ID:QCCR1E116184 Status was updated to: Completed
Title: Texts should be displayed as RTL for Arab/Hebrew in the "Upload language data to your database" page
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Mon Sep 22 2014 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:13:46 GMT

ID:QCCR1E117896 was updated
Title: Some strings are truncated in non-EN locales with resolution 1280*1024
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Fri Oct 31 2014 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:12:08 GMT

ID:QCCR1E122448 Status was updated to: Completed
Title: SRC hebrew locale service item can not be requested
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Mon Apr 20 2015 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:14:15 GMT

ID:QCCR1E122553 Status was updated to: Action
Title: Error message "Service internal error" is displayed when user cancel New Update in a record on Mobility
Products: service manager > 9.30, service manager > 9.50
OS: Unspecified
Created: Wed Apr 22 2015 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:12:00 GMT

ID:QCCR1E124497 Status was updated to: Action
Title: The memory consumption increases quickly when you open and close tabs for a large number of times in Internet Explorer 11
Products: service manager > 9.30, service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Wed Jun 17 2015 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:13:07 GMT

ID:QCCR1E122170 Status was updated to: Completed
Title: Status values are hardcoded in the search results
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Thu Apr 09 2015 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:14:14 GMT

ID:QCCR1E125914 Status was updated to: Completed
Title: Strings are truncated when submitting simplified interaction in mobility.
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Fri Jul 17 2015 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:14:07 GMT

ID:QCCR1E127205 Status was updated to: Action
Title: The -debug option incorrectly turns on the keepmail option and turns off scml.chk for JavaMail
Products: service manager > 9.30, service manager > 9.40, service manager > 9.50
OS: AIX
Created: Mon Aug 10 2015 00:00:00 GMT
Last Updated: Wed May 03 2017 02:10:55 GMT

ID:QCCR1E127728 Status was updated to: Completed
Title: Login again truncated in Dutch locale
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Tue Aug 25 2015 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:14:08 GMT

ID:QCCR1E132338 Status was updated to: Deferred
Title: Japanese module name cannot be displayed after change view setting
Products: service manager > 9.40
OS: Windows
Created: Fri Mar 18 2016 00:00:00 GMT
Last Updated: Sat Apr 22 2017 04:11:52 GMT

ID:QCCR1E133089 Status was updated to: Completed
Title: String "Contribute Knowledge" is truncated in ar with firefox.
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Thu Apr 21 2016 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:10:06 GMT

ID:QCCR1E133363 Status was updated to: Completed
Title: String doesn’t align right in AR
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Thu May 05 2016 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:14:12 GMT

ID:QCCR1E133824 Status was updated to: Deferred
Title: Escalate interaction: back to SD.update.interaction instead of SD.open.interaction
Products: service manager > 9.40
OS: Unspecified
Created: Fri May 27 2016 00:00:00 GMT
Last Updated: Sat Apr 22 2017 06:10:53 GMT

ID:QCCR1E133868 was updated
Title: Array elements after the 19th one are truncated after saving
Products: service manager > 9.40, service manager > 9.50
OS: Linux
Created: Tue May 31 2016 00:00:00 GMT
Last Updated: Fri May 05 2017 01:31:45 GMT

ID:QCCR1E134898 Status was updated to: Deferred
Title: Optional parameter value is overwrite in Survey module
Products: service manager > 9.40
OS: Windows
Created: Tue Jul 12 2016 00:00:00 GMT
Last Updated: Thu May 04 2017 09:30:30 GMT

ID:QCCR1E135710 Status was updated to: Action
Title: Signal 11 error occurs when approving a Quote via ESS
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Wed Aug 10 2016 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:13:50 GMT

ID:QCCR1E136565 was updated
Title: SM9.41 request model with one task creates two tasks but the task plan only displays one task
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Tue Sep 13 2016 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:12:19 GMT

ID:QCCR1E136932 Status was updated to: Deferred
Title: SRC failed to startup on Redhat Entriprise 6.5
Products: service manager > 9.30
OS: Unspecified
Created: Sun Oct 09 2016 00:00:00 GMT
Last Updated: Fri Apr 28 2017 06:20:21 GMT

ID:QCCR1E137081 Status was updated to: Deferred
Title: SRC km.defaultMaxConnectionsPerHost, km.maxTotalConnections options overwrite connection pool size configuartion and result in amount of retrive connection timeout error.
Products: service manager > 9.40
OS: Linux
Created: Wed Oct 19 2016 00:00:00 GMT
Last Updated: Fri Apr 28 2017 07:20:55 GMT

ID:QCCR1E137377 Status was updated to: Deferred
Title: $L.modify in DO causes error when Web service is called
Products: service manager > 9.50
OS: Unspecified
Created: Thu Nov 10 2016 00:00:00 GMT
Last Updated: Sat Apr 22 2017 07:10:44 GMT

ID:QCCR1E137378 Status was updated to: Deferred
Title: Default category is not applied to create a PD incident by web service
Products: service manager > 9.50
OS: Unspecified
Created: Thu Nov 10 2016 00:00:00 GMT
Last Updated: Sat Apr 22 2017 07:10:50 GMT

ID:QCCR1E137381 Status was updated to: Deferred
Title: Single variable condition does not work for workflow condition editor
Products: service manager > 9.50
OS: Unspecified
Created: Thu Nov 10 2016 00:00:00 GMT
Last Updated: Sat Apr 22 2017 07:11:06 GMT

ID:QCCR1E137313 Status was updated to: Deferred
Title: RAD: apm.compute.linked.close – unwanted mail
Products: service manager > 9.50
OS: Unspecified
Created: Mon Nov 07 2016 00:00:00 GMT
Last Updated: Sat Apr 22 2017 06:10:31 GMT

ID:QCCR1E137713 Status was updated to: Deferred
Title: Availability not recalculated when outage start or end are modified to be in a different month
Products: service manager > 9.40
OS: Windows
Created: Mon Dec 05 2016 00:00:00 GMT
Last Updated: Sat Apr 22 2017 06:10:24 GMT

ID:QCCR1E138172 Status was updated to: Deferred
Title: Recipient email address for testing is not working in several cases
Products: service manager > 9.50
OS: Windows
Created: Fri Dec 23 2016 00:00:00 GMT
Last Updated: Sat Apr 22 2017 07:10:02 GMT

ID:QCCR1E138239 Status was updated to: Deferred
Title: Reading a file with app file.readtxt with more then 30 lines leads to errors
Products: service manager > 9.40
OS: Windows
Created: Tue Jan 03 2017 00:00:00 GMT
Last Updated: Sat Apr 22 2017 06:10:43 GMT

ID:QCCR1E138601 A Workaround description is available
Title: User cannot log in to the Mobility client in Chrome 56
Products: service manager > 9.30, service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Thu Feb 09 2017 00:00:00 GMT
Last Updated: Fri Apr 28 2017 02:31:02 GMT

ID:QCCR1E138583 was updated
Title: Service Manager server startup performance is slow
Products: service manager > 9.40, service manager > 9.50
OS: Linux
Created: Tue Feb 07 2017 00:00:00 GMT
Last Updated: Fri May 05 2017 01:30:04 GMT

ID:QCCR1E138684 Status was updated to: Deferred
Title: Auto closer of OM incidents in SM
Products: service manager > 9.30
OS: AIX
Created: Tue Feb 14 2017 00:00:00 GMT
Last Updated: Sat Apr 22 2017 07:10:21 GMT

ID:QCCR1E138655 Status was updated to: Deferred
Title: WSDL2JS does not work on Service Manager 9.51
Products: service manager > 9.50
OS: Unspecified
Created: Mon Feb 13 2017 00:00:00 GMT
Last Updated: Sat Apr 22 2017 06:10:17 GMT

ID:QCCR1E138729 was updated
Title: jsError "store" happens when backing to to do list.
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Fri Feb 17 2017 00:00:00 GMT
Last Updated: Thu Apr 27 2017 10:21:21 GMT

ID:QCCR1E138738 was updated
Title: Web Client: Autoformat rules are not working on array fields
Products: service manager > 9.50
OS: Windows
Created: Fri Feb 17 2017 00:00:00 GMT
Last Updated: Thu Apr 27 2017 10:21:10 GMT

ID:QCCR1E138698 Status was updated to: Action
Title: The Search function does not work correctly in SRC
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Wed Feb 15 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:13:23 GMT

ID:QCCR1E138955 Status was updated to: Action
Title: The customer can’t modify fields in view
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Tue Mar 07 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:12:45 GMT

ID:QCCR1E139053 Status was updated to: Duplicate
Title: Chart drill-down doesn’t work on total record count in legend area
Products: service manager > 9.40
OS: Linux
Created: Tue Mar 14 2017 00:00:00 GMT
Last Updated: Fri Apr 28 2017 07:21:42 GMT

ID:QCCR1E139083 Status was updated to: Action
Title: SM 9.41 scm.advanced queues (inboxes) do not refresh properly
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Thu Mar 16 2017 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:12:45 GMT

ID:QCCR1E139085 was updated
Title: Conditions in Groups in RuleSets does not work as expected
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Thu Mar 16 2017 00:00:00 GMT
Last Updated: Fri Apr 28 2017 02:30:04 GMT

ID:QCCR1E139107 Status was updated to: Deferred
Title: Activity actions probsummary "Reassignment" and "Assignment" should not contain "+$pmc.actions"
Products: service manager > 9.40
OS: Windows
Created: Mon Mar 20 2017 00:00:00 GMT
Last Updated: Sat Apr 22 2017 07:10:27 GMT

ID:QCCR1E139149 A Workaround description is available
Title: svc_excludefiles param doesn’t work with svc_import command for dbdict
Products: service manager > 9.30, service manager > 9.50
OS: Windows
Created: Wed Mar 22 2017 00:00:00 GMT
Last Updated: Thu Apr 27 2017 08:21:20 GMT

ID:QCCR1E139137 Status was updated to: Closed-No Change
Title: Search specific type not working correctly
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Wed Mar 22 2017 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:14:31 GMT

ID:QCCR1E139213 Status was updated to: Action
Title: Service Manager – unable to attach certain PDFs
Products: service manager > 9.50
OS: Unspecified
Created: Tue Mar 28 2017 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:13:32 GMT

ID:QCCR1E139242 Status was updated to: Closed-No Change
Title: cursor.field.name.set($variable) does not work in web client for non-dbdict-fields
Products: service manager > 9.40
OS: Windows
Created: Wed Mar 29 2017 00:00:00 GMT
Last Updated: Sat Apr 22 2017 06:10:05 GMT

ID:QCCR1E139363 Status was updated to: Closed-No Change
Title: font condition handled differently in web client
Products: service manager > 9.40
OS: Windows
Created: Thu Apr 06 2017 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:12:10 GMT

ID:QCCR1E139374 A Workaround description is available
Title: New strings introduced in search enhancement are not displayed as translated string
Products: service manager > 9.50
OS: Unspecified
Created: Fri Apr 07 2017 00:00:00 GMT
Last Updated: Sat Apr 22 2017 13:20:31 GMT

ID:QCCR1E139401 was updated
Title: There have two duplicated "Where the Interaction is" options in "Search Interactions" page.
Products: service manager > 9.50
OS: Windows
Created: Tue Apr 11 2017 00:00:00 GMT
Last Updated: Fri Apr 28 2017 02:30:10 GMT

ID:QCCR1E139389 was updated
Title: Security Rights are not enforced properly when operators have multiple Security Roles for different modules
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Mon Apr 10 2017 00:00:00 GMT
Last Updated: Fri May 05 2017 01:32:12 GMT

ID:QCCR1E139443 was updated
Title: Update cacheFilter expiration date in application-context.xml
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Fri Apr 14 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 06:40:08 GMT

ID:QCCR1E139399 A Workaround description is available
Title: active flag in sloresponsehist table not cleared when incident was reassigned to group without underpinning contract
Products: service manager > 9.40, service manager > 9.50
OS: AIX
Created: Tue Apr 11 2017 00:00:00 GMT
Last Updated: Tue Apr 25 2017 08:21:30 GMT

ID:QCCR1E139421 Status was updated to: Closed-No Change
Title: SM 9.41 Service Desk: Close and Escalate button disappear
Products: service manager > 9.40
OS: Windows
Created: Thu Apr 13 2017 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:13:58 GMT

ID:QCCR1E139416 was updated
Title: Other opitional items will be checked after browser refresh if one of multi same optional items is checked in a bundle
Products: service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Thu Apr 13 2017 00:00:00 GMT
Last Updated: Fri May 05 2017 01:30:34 GMT

ID:QCCR1E139438 Status was updated to: Closed-No Change
Title: Changes are advancing to the next Phase even if there is a Task that is supposed to be closed first
Products: service manager > 9.40
OS: Windows
Created: Fri Apr 14 2017 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:14:42 GMT

ID:QCCR1E139434 Status was updated to: Action
Title: Directly closed related interactions reopened by linker in hybrid mode
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Fri Apr 14 2017 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:13:24 GMT

ID:QCCR1E139455 Status was updated to: Action
Title: Some static files are not configured to be cached on browser side and it’s rather slow to load these files
Products: service manager > 9.30, service manager > 9.40, service manager > 9.50
OS: Unspecified
Created: Mon Apr 17 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:13:00 GMT

ID:QCCR1E139460 was updated
Title: Web Tier slowness when performing some actions using IE11
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Tue Apr 18 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:13:07 GMT

ID:QCCR1E139470 Status was updated to: Investigation
Title: Clicking the Back button after viewing the Audit History sends the user to the home screen instead of back to the current record
Products: service manager > 9.40
OS: Windows
Created: Tue Apr 18 2017 00:00:00 GMT
Last Updated: Thu Apr 20 2017 07:21:29 GMT

ID:QCCR1E139469 Status was updated to: Investigation
Title: kmknowledgebaseupdates record with Action of D not created when retiring KM Document
Products: service manager > 9.50
OS: Windows
Created: Tue Apr 18 2017 00:00:00 GMT
Last Updated: Thu Apr 20 2017 09:21:05 GMT

ID:QCCR1E139536 Status was updated to: Action
Title: "Closed" Interaction record show phase incorrect from the interaction search screen
Products: service manager > 9.50
OS: Windows
Created: Mon Apr 24 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:13:30 GMT

ID:QCCR1E139521 Status was updated to: Action
Title: Invalid CIs are removed after saving change ticket
Products: service manager > 9.40, service manager > 9.50
OS: Windows
Created: Fri Apr 21 2017 00:00:00 GMT
Last Updated: Fri May 05 2017 01:31:22 GMT

ID:QCCR1E139485 was updated
Title: Unable to upload attachments with Cyrillic names in web client and size > 1024 kb
Products: service manager > 9.50
OS: Windows
Created: Wed Apr 19 2017 00:00:00 GMT
Last Updated: Wed Apr 26 2017 11:24:24 GMT

ID:QCCR1E139476 Status was updated to: Deferred
Title: The list of View Fields is not refresh when the action cancel and go through the other table module.
Products: service manager > 9.40
OS: Windows
Created: Wed Apr 19 2017 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:10:46 GMT

ID:QCCR1E139528 Status was updated to: Investigation
Title: Clicking Submit sends user to Catalog search screen after selecting a Catalog Item from Smart Search
Products: service manager > 9.50
OS: Linux
Created: Fri Apr 21 2017 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:11:38 GMT

ID:QCCR1E139531 Status was updated to: Investigation
Title: Elements not populating in Service Portal
Products: service manager > 9.50
OS: Unspecified
Created: Fri Apr 21 2017 00:00:00 GMT
Last Updated: Wed Apr 26 2017 07:11:47 GMT

ID:QCCR1E139523 was updated
Title: recursive callings of scmsg() happened in _checkMemoryLimit()
Products: service manager > 9.40, service manager > 9.50
OS: HP-UX
Created: Fri Apr 21 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:14:24 GMT

ID:QCCR1E139509 Status was updated to: Deferred
Title: Frameborder property of HTML Viewer component does not work in Web client
Products: service manager > 9.50
OS: Windows
Created: Thu Apr 20 2017 00:00:00 GMT
Last Updated: Thu Apr 27 2017 06:20:22 GMT

ID:QCCR1E139590 was updated
Title: Readonly condition not working properly in webtier
Products: service manager > 9.40
OS: Windows
Created: Thu Apr 27 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:10:52 GMT

ID:QCCR1E139592 was updated
Title: Update documentation to reflect that sqltextdateformat parameter only affects special field types in SM
Products: service manager > 9.30, service manager > 9.50
OS: Windows
Created: Thu Apr 27 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:11:30 GMT

ID:QCCR1E139549 was updated
Title: ServiceManagerEnhancedAdapter9.41 population only creates Nodes
Products: service manager > 9.40
OS: Windows
Created: Tue Apr 25 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:12:17 GMT

ID:QCCR1E139552 Status was updated to: Investigation
Title: The field of combo box cannot be deleted in PM management from webtier.
Products: service manager > 9.30
OS: Windows
Created: Tue Apr 25 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:10:34 GMT

ID:QCCR1E139580 Status was updated to: Investigation
Title: Send Comment to user triggers more than just the comment to be visable
Products: service manager > 9.50
OS: Linux
Created: Thu Apr 27 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:11:22 GMT

ID:QCCR1E139582 Status was updated to: Investigation
Title: In SM 9.5 Japanese Language Pack, the Phase field for interaction workflow contains same value for both "Closure" and "Closed" phase
Products: service manager > 9.50
OS: Unspecified
Created: Thu Apr 27 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:11:45 GMT

ID:QCCR1E139578 Status was updated to: Investigation
Title: Java plugin for Firefox is not working correctly
Products: service manager > 9.40
OS: Windows
Created: Thu Apr 27 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:11:53 GMT

ID:QCCR1E139563 Status was updated to: Investigation
Title: Wrong rule set is displayed in "View Rule Set Used In"
Products: service manager > 9.50
OS: Windows
Created: Wed Apr 26 2017 00:00:00 GMT
Last Updated: Sat Apr 29 2017 08:12:10 GMT

ID:QCCR1E139600 was updated
Title: Implement cache busting mechanism for static resources in WAR file
Products: service manager > 9.50
OS: Linux
Created: Fri Apr 28 2017 00:00:00 GMT
Last Updated: Wed May 03 2017 04:00:07 GMT

ID:QCCR1E139566 Status was updated to: Investigation
Title: When CI search with Japanese keyword ,there is some unexpected thing happened on IE and FireFox
Products: service manager > 9.50
OS: Windows
Created: Wed Apr 26 2017 00:00:00 GMT
Last Updated: Wed May 03 2017 02:10:32 GMT

Thank you,
Hewlett Packard Enterprise Software Support
To alter your subscription information with Hewlett Packard Enterprise Software please visit https://softwaresupport.hpe.com/group/softwaresupport/email-notification/-/subscriptions/manage.

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